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Privacy Policy

Privacy Policy

Updated: 2021-01-08

This privacy policy explains how we collect and use your personal data and use cookies. It also describes your rights towards us and how you can exercise them. We will only use the information you provide in accordance with this privacy policy and the General Data Protection Regulation.

What is a privacy policy?

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services.

  2. To provide our Users with ongoing customer assistance and technical support.

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?


What is a cookie?

Cookies are small text files that are generated by the Websites that you are viewing, allowing the concerned Website to store information as you navigate web pages. These text files contain session data that can be useful to improve your browsing experience. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

All of the cookies used by the Websites are safe for your computer and they only store information that is used by the browser. These cookies cannot execute code and cannot be used to access content on your computer. Many of these cookies are necessary to ensure the proper functioning of the Website. They do not contain malware or viruses.

Cookies, by themselves, do not tell us any personally identifiable information.

Purpose for our cookies

We use cookies for the following purposes:

  • Authentication: If you're signed in to our Services, cookies help us show you the right information and personalize your experience.

  • Survey: We use cookies to enable the Audience to respond to Surveys and interact with replies/questions

  • Security: We use cookies to enable and support our security features, and to help us detect malicious activity

  • Preferences, features and services: Cookies can tell us which language you prefer as well as information about previously viewed content. They also provide you with features and other insights.

  • Marketing: We may use cookies to be able to target advertising to a specific user at the correct time to make it as relevant as possible for you. We may also use cookies to help us deliver marketing campaigns and track their performance (e.g., a user visited our support and then made a purchase). Similarly, our partners may use cookies to provide us with information about your interactions with their services, but use of those third-party cookies would be subject to the service provider’s policies.

  • Performance, Analytics and Research: Cookies help us learn how well our Websites and Services perform. We also use cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our Websites and Services from different devices, such as your work computer or your mobile device. This information is stored by cookies and used to enhance user experience, such as identifying and resolving errors and navigation problems.

  • Statistics: To enhance our understanding of your interaction with our Websites, we may use cookies to collect data for statistical purposes, including (but not limited to): date of first visit, number of visits, date of last visit, URL, browser, and screen resolution

What can you do if you don't want cookies to be set or want them to be removed, or if you want to opt-out of interest-based targeting?


You may voluntarily de-activate and/or eliminate cookies by following your Internet browser's instructions. If you limit the ability of the Websites and Applications to set cookies, you may worsen your overall user experience and/or lose the ability to access the Services and, as Audience, interact.

CapaGo reserves the right to not provide you with the Application if you deactivate and/or eliminate cookies because some base functionality and the security of the Application depends on the use of cookies. For more information on third-party cookies and how to reject such cookies, please see:



The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link:



How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at or send us mail to: CapaGo, Svartensgatan 26, 116 20 Stockholm, Sweden.


Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to: SpryHouse, C/O Garage56, Brännkyrkagatan 56, 118 22 Stockholm, Sweden.

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